Taking Farmers to Markets
Service Delivery Handbook

Teams

A multidisciplinary team (MDT) has the skills needed to understand and solve people's problems.

  • Building a team

    An empowered and gelled multidisciplinary team (MDT) is critical to service transformation.

  • Product manager

    The product manager leads the multi-disciplinary team to deliver a product or service that meets users' needs.

  • Delivery manager

    The delivery manager is responsible for making sure the team is set up to deliver.

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